At what food service locations may I use my meal plan and points cards for purchases?
The Thomas More Dining Room, The Pub and The Daily Grind Coffee Shop which features Starbuck's Coffee and Planet Sub.
Will my meal plan and points balances carry over to the next semester?
Yes, your balance will carry over from the Fall semester to the Spring semester, but will end at the finish of the academic year. This is typically the Monday following Spring graduation.
If I have excess meal plan or point card money may I transfer that money to another student?
Yes, you may transfer money at any time to another student by simply stopping by the Sodexo Food Service Office located just inside the Thomas More Dining Room. The student transferring the money must be present to give consent as well as the transferee so that the card numbers may be verified for accuracy.
If I have lost or misplaced by card what should I do?
You should immediately contact the Sodexo Food Service Office to have them place a hold on your account so no one will have access to your balance. They will also issue you a temporary ID card to use for a few days while you search for your card. If you have not located your card after that time period, it will be the student’s responsibility to contact Admissions to have a new card issued. Be sure to stop by the Food Service office to reactivate your newly reissued ID card.
When I dine in the TMDR what do I do with any trash I may have since there are no trash cans in the seating area? Now that Sodexo is using composting services in the TMDR we ask that all trash be taken to the dish return window along with any dirty dishes so the utility staff may sort through the trash to separate what is compostable and what is not. They place all compostable trash in a separate trash container, which is lined with a compostable plastic trash bag and set aside for Missouri Organics to pick up. To ensure all items are properly separated we removed all trash cans from the dining room seating area.
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If I have not lost my card, but just do not have it with me may I just give the cashier my number verbally to make a purchase?
No, verbal numbers are not allowed for the student’s privacy and protection. You may at any time have a temporary ID card issued in the Sodexo Food Service Office for the day.
As I use my meal plan card for purchases, how will I know if I am spending too much or too little?
You may access a meal plan spending chart in several different ways. This web site offers a link to a chart on the meal plan page, the sign located just outside the front doors of the Thomas More Dining Room has a chart posted next to the daily menus and you may also inquire at any of our Food Service cashier stations as they have charts as well.
Since the salad bar items I purchase are priced by weight, am I being charged for the weight of the plate or container I use?
No, the registers are programmed with tare weights so that the cashier may select the appropriate register key according to the container or plate you have chosen and the weight of the container/plate is deducted from the total weight charged to you.
Is it possible to access information about Rockhurst dining services through Facebook? Yes, we are on Facebook! Just look for Sodexo Rockhurst! We post daily any upcoming event information as well as general information our students may need to know such as a temporary change to hours of operation or special purchasing offers we may currently have available. So be sure to send us a friend request today!
I'm a commuter student that does not have a meal plan what are my payment options? The first and best option is to purchase points through the University in any amount you choose so that all your transactions will be tax exempt You may do so at the Rock Stop Office located across from the TMDR. If you prefer we also accept cash, credit and debit cards at all food service locations. |